Enabling a Respondent to Respond Again Qualtrics


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About Response Requirements & Validation

Response requirements & validation are used to alert respondents about questions they may have missed, or they can be used to solicit a specific kind of answer from respondents. To add together validation to your question, navigate to theResponse requirements department of the survey builder.

the response requirements section of the survey builder

The following validation types are bachelor for all questions:

  • Add Requirements:Afterwards enabling Add requirements, the following options become available:
    • Strength response: Requires the respondent answer the question before they can continue the survey.
    • Asking response: Alerts the respondent about whatsoever unanswered questions, merely allows the respondent to go along the survey without answering if they choose.
  • Add Validation:Later on enabling Add validation, the following options become available:
    • Custom validation: Used to force a certain type of response (for case, making certain a respondent selects the right amount of answer choices in a multi-select question).

Additionally, extra validation options announced nether sure circumstances in the Add validation bill of fare:

  • Content validation: Used to force a certain response based on a certain type of content (such as when you desire a respondent to enter a valid email address). This validation is used in questions that allow complimentary response.
  • Question-specific validation: Certain questions accept born validation options. For example, constant sum questions have an additional  option to crave the question to full to a specific value.

    Qtip: For more than information on each question type's unique validation options, visit our question types page and select the question type you would like to learn more nigh.

When whatsoever of the validation options are enabled, an asterisk icon will appear in the top right corner of the question, indicating that the question has some grade of validation.

the validation asterisk appearing in the top right of a question

Force Response

When enabled on a question, Force response makes it so that a respondent must answer the question before being able to go along to the next folio of the survey. If sure questions in your survey are more of import than others, or if survey logic depends on them, yous may want to enable forcefulness response. If respondents try to progress without answering the question, they will see a bulletin letting them know they must answer the question to proceed.

a gif showing the force response message when a respondent doesn't answer a question. the error is in red and reads "please answer this question"

Example: Allow'southward say you begin your survey with a consent course. You can add force response to the consent form and so your respondents can't start the survey without first consenting.

To Enable Force Response on a question

  1. Select your desired question.
    adding force response to a question
  2. Enable Add requirements.
  3. Select Strength response.

    Qtip: To set strength response on multiple questions, select all of the questions and so choose Force response. For more than information on how to select multiple questions, view editing multiple questions.

Request Response

When enabled, Request response allows you to remind respondents that they missed a question without requiring that they go back and answer it. This can exist a tactful way to increase question response rates without violating privacy guidelines that employ to many studies.

When request response is selected, and a respondent skips the question, Qualtrics will ask if the respondent would like to go back and reply the skipped question before they motion to a new page.

a gif showing when a respondent doesn't answer a question with request response enabled. the error asks the respondent "there is 1 unanswered question on this page. would you like to continue?"

To Enable Asking Response on a question

  1. Select your desired question.
    enabling request response on a question
  2. Enable Add requirements.
  3. Select Request response.

    Qtip: To set request response on multiple questions, select all of the questions and then cull Request response. For more than information on how to select multiple questions, view editing multiple questions.

Qtip: At this time, you tin't change the advent or wording of the request response message.

Content Validation

Content validation is used when y'all demand your respondent to reply a question in a specific mode according to a content type. For example, you may want them to enter a valid email address or postal code in a text box.

There are vii different types of content validation bachelor for text entry questions:

  • Electronic mail Accost: Answers must include an email in a correct format. The entered email address must include an "@" symbol and a valid domain format (e.yard., "qualtrics.com" / "university.edu" / etc.). For example, "barnaby@qualtrics.com" would pass this content validation.
  • Phone Number: Respondents must enter a valid phone number without a state code. You can select to validate based on US, Canada, United kingdom of great britain and northern ireland, Australia, New Zealand, or kingdom of the netherlands phone numbers past using the additional dropdown that appears after selecting phone number.
  • U.s. Land: Answers must be valid Us States, and they can exist formatted every bit either full state names (e.g., "New York" or "Washington") or abbreviated names (e.g., "UT" or "TX").
  • Postal Code: Answers must be a valid postal code, either in the five-digit or nine-digit format. You can select to validate based on The states, Canada, U.k., Australia, New Zealand, or holland postal codes past using the additional dropdown that appears after selecting postal code.
  • Date: Respondents must enter a valid date. You tin specify the format of the date (e.thou., mm/dd/yyyy) in the dropdown.
  • Number:Answers must be numeric (answers cannot contain any textual characters).
  • Text-only (Non-numeric): Answers must contain only text (answers cannot contain any numeric characters).

To prepare Content Validation on a question

  1. Select your question.
    adding content validation based on email address
  2. EnableAdd validation
  3. Select Content type.
  4. Cull your content type to base the validation on.

Content Validation Example: Using Goose egg Codes to Discover City and State

When you set a text entry question's validation blazon to content validation and your content type to US Postal Lawmaking, you can use the zip codes your respondents provide to as well record their city and land! This works past running the entered cipher lawmaking against a database, and and then saving the returned city and state as embedded data with their response. Annotation that this only works using the standard text entry question type.

Qtip: The embedded information value for the returned country will exist the state'due south abbreviation (e.chiliad., UT for Utah, WA for Washington, etc).

  1. In the question asking for aught lawmaking, enable Add together validation.
    adding us postal code validation to a question
  2. Select Postal lawmaking and Usa.
  3. Navigate to the Survey Flow.
  4. Click Add a New Element Here.
    the survey flow. a new embedded data element is being added
  5. Select Embedded Information.
  6. For whatever state or city y'all want to pull from a zip code, add a field named QState_ExportTag for states or QCity_ExportTag for cities. You need to replace the ExportTag with the question number of the question where you collect the nothing code, e.g., Q32.
    an embedded data element with two embedded data fields for capturing city and state

    Case: For case, if you wanted to notice the metropolis for question seven, yous'd telephone call the Embedded Information QCity_Q7.
    a question asking for a zipcode in one text entry field

  7. Click Save Menstruum.

    Qtip: This embedded data can exist added anywhere in the Survey Catamenia. If you forget to add information technology before collecting content validated responses, that'due south also fine – calculation this element will retroactively add this data to your responses. Nevertheless, if you want to use the metropolis and country values in logic, you will need to movement this element above the other elements that utilize the fields in logic.

Custom Validation

Custom validation is used when you need your respondent to answer a question in a specific way. For example, yous may want them to enter a valid email accost in a text box, or make certain your respondents are selecting the right number of answer choices.

Custom validation is not compatible with request response and acts similar to force response by requiring the respondent answer the question. You cannot use custom validation on a question while simultaneously making answering the question optional.

Example: Allow'due south say you lot want to include an attending check in your survey to make sure your respondents are filling information technology out accurately and to prevent straightlining. You tin can create a text entry box and crave the respondent enter a specific keyword earlier continuing. This tin can be accomplished using custom validation.

To set Custom Validation on a question

  1. Later on selecting your question, enable Add validation.
    adding custom validation to a question
  2. Select Custom.
  3. Create your validation logic. This logic can but be based on survey questions. For help edifice your logic, see logic based on a question.
    adding validation logic and selecting a message

    Qtip: If y'all don't have a preference for whether respondents answer using capital or lowercase letters in their response, enable the Ignore Instance checkbox.

  4. Click Load a Saved Message to choose the error message that appears when respondents fail the validation. For assistance choosing a system default message or creating your ain, see custom validation messages.
  5. When finished, click Save.

Once y'all're finished creating your custom validation logic, you'll demand to select a custom validation bulletin. Read the following section on custom validation messages for more information.

Custom Validation Messages

Whenever you add together custom validation to a question, you demand to provide a message to display to your participants if they neglect your validation conditions. This message commonly lets participants know why they failed or what they need to enter in order to keep in the survey.

At that place are two types of custom validation messages y'all can create: modified Qualtrics error messages, where y'all take a system default bulletin and change the text, and completely new error messages, where you create your ain message from scratch.

Using a System Default Validation Bulletin

  1. After creating your custom validation logic, click Load a Saved Bulletin.
    selecting a validation message from the system defaults
  2. Hover over My Library.
  3. Hover over Organisation Defaults.
  4. Select the error yous'd similar to use.

    Qtip: Preview your survey to brand sure you like the validation message you've called.

Creating a New Validation Message

To create your ain validation message:

  1. After creating your custom validation logic, click Load a Saved Message.
    creating a new validation message. select your personal library, then click New message
  2. Select My Library and then New Message.
  3. Give your new validation message a proper name and so yous tin can hands identify it in the future.
    creating a new validation message. the message is given a description, a folder, and error

    Qtip: After creating a new bulletin, it volition exist available when you click Load a Saved Message and select your personal library.

  4. Select what folder from your letters library the validation message will exist saved in.
  5. Practise one of the post-obit:
    • If you would like to utilise a Qualtrics error message as the base of your message, click Add Validation and then select the base of operations error bulletin you'd similar to use.
    • If you'd similar to create your own error from scratch, click Create New Message.
  6. Enter your validation'due south error. Respondents won't see this name and this is just for your own organizational purposes. One time you ready the fault, y'all tin change information technology by clicking Rename.
    creating a new validation message. here, we're creating the error and error message when the validation fails

    Qtip: If yous selected a premade mistake by clicking Add Validation, yous can't edit the fault proper noun.

  7. Enter the error'south message. This is the text that respondents will see when they fail the validation.
  8. If you need to delete your error, click Delete.
  9. When finished, click Create Message.

Qtip: You lot tin edit your custom validation letters in your messages library.

Custom Validation Example: Verifying an Electronic mail Accost

You lot can use validation to ensure that two text fields are the aforementioned. This is useful when you need a respondent to verify information, such as confirming their email address. Follow the below steps to gear up an electronic mail verification question.

Qtip: While this section is focused on confirming email addresses, the same methodology tin be used for verifying any open up text field, such as phone numbers or get-go/last name.

  1. Create two text entry questions, i asking for the respondent to enter their electronic mail address, and one asking to ostend their email address.
    creating two questions for the respondent to enter the email address. the first question has email content validation
  2. On the first text entry question, enable Content type every bit the validation.
  3. Select Email address every bit the content type for the first text entry question.

    Qtip: This step ensures that the respondent will simply be able to enter an email address.

  4. Click the question text of ane of your questions and select Piped Text.
    selecting the piped text for the first email question

    Qtip: Piped text lawmaking can but exist generated in areas where the rich content editor is accessible. That does non mean, notwithstanding, that information technology cannot be used in other locations. We'll employ this piped text to set up custom validation on our second text entry question.

  5. Select the text field of the first text entry question.
  6. Re-create the piped text lawmaking.
    copying the piped text for the first email question
  7. On the second text entry question, select Custom for the validation type.
    changing the validation type to custom
  8. Create a logic statement to crave the 2nd text entry field to equal the outset text entry field. You volition do this by selecting the text entry response from the 2d question and setting it equal to the piped text for the starting time question's response.
    creating the validation logic so that validation will only pass if the two text entry fields match
  9. Click Load a Saved Message and choose the message to show respondents if they fail the validation. See custom validation messages for more data.
  10. Click Salve.

Qtip: When finished, preview your survey to make sure the validation was set up properly.

FAQs

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Source: https://www.qualtrics.com/support/survey-platform/survey-module/editing-questions/validation/

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